Cara Lumen | Sing a Deeper Song

Sing a Deeper Song

content development

Is it Really Money you Want?

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by Cara Lumen

 

I’ve just finished going through my email and I’ve never felt so pushed and shoved in my life. All that hype about getting rich. This person made $100,000 in two weeks, that person became a bestselling author over night. And I stopped to think – is money all I really want?

 

No, In fact, money has never been a motivating factor for me – the joy of doing is.

 

How do you measure success?

 

For me success is about waking up every morning eager to get to my desk and work my business. It is about my creative Saturdays when I write for myself all day and maybe produce a product for my clients. It is the excitement that comes when I help a client breakthrough and create a new success. It is the joy of sharing ideas with my fellow entrepreneurs as we move our busyness forward.

 

Yeah, I want money. I want to feel valued and appreciated for what I do. But that’s not why I do it.

 

Up level your feelings of self-worth

 

As a metaphysician I believe we attract to us what we think.  So how do I think about money in a way to attract it when I’m not very motivated by having money?  It has everything to do with how I see myself. How much I value what I have to offer. I much I want to help others.

 

I need to stay in service and be certain I am continually helping others achieve their greatest success. I have to be willing to accept money when it comes, especially when someone offers to pay me more because they value what I have done… I have to value myself and my services enough to put a healthy price on them. Then I have to have the intention to attract clients and customers who love what I offer and can’t get enough of them. They also have the money to pay for it and willingly do so. That’s my ideal client.

 

And I have to keep producing services and products that express my values and my self-worth.

 

Raise your expectation

 

I recently filled out a questionnaire that asked me to name an income figure I would like for next year. I put in a wimpy amount because I couldn’t imagine a larger amount. I was all caught up in what I could see not what I could imagine. Why couldn’t I earn in the high six figures?  The only person stopping me in my business is me – my attitude, my beliefs, my fears, my expectations.

 

The change begins with you

 

The success or failure of my business and my life resides solely on my own shoulders. It is in my actions, my choices, my interactions, my stubbornness, my generosity, my loner-ism or my outreach. My business is a reflection of who I am and how I see myself. 

 

Write down the great things people say about you and start believing them. Get clear about where you can be in the deepest service. It’s going to be doing what you love to do because that’s what you are best at. Then go do more of it.

 

Money is a symbol, not the reward

 

If we were an ancient culture our wealth might be measured in horses or sheep. In others it may be the size of the roof over our head. In today’s world I personally have no concept of billions of dollars. I have to measure my success close up and personal.

 

A smile, a hug, a kind word? A well written article, a new idea for a workshop, an appreciative email from a client?  A bill finally paid off, a new savings account opened?  A trip to see family, a trip just because you can? A favorable earnings comparison with others, a new job title? How much you can give away? Who you can help?

 

They tell us in business to always find a way to measure your success so you know when you have achieved it. How do you measure your success?  Is money really all you want?

 

© 2008 Cara Lumen

 

Why You Are Worth More Than You Think You Are

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by Cara Lumen

 

It’s time to raise my prices. Why? Because I am worth more. I know more than I did a year ago. I have more experience than I did a year ago. I am more skilled in how I offer what I do.

 

So what’s stopping me?

 

Me.

 

It’s not about time

 

I have a web designer friend who sometimes says, "But it only took me an hour to do that." And I have to remind her to think what the value of her design is to her client. How many years it will be in place. How much income it will bring her. It’s not about how much time we take to do it, it’s about the value we give.

 

It’s not about money

 

Sure, there are people who spend time looking for the lowest price and pit vendor against vendor to save a few pennies. We have to let them be the judge of how best to use their time and resources. But each of us offers so much more than money and we must incorporate that added value in our pricing.

 

It is about the intangibles

 

You want to attract people who value you because they relate to you, because you understand their needs Look beyond the tangibles to place a value on the underpinning of the service you offer.

 

Reliable service has value

 

Never underestimate the value of offering reliable service. Only if you have wasted time waiting on someone to fulfill an order or create a project upon which others must act do you understand the full impact of reliable service.

 

If you get things completed when you say you will and if your back end system is efficient and fulfills orders on time, that is worth money to your customers and clients.

 

Understanding your clients’ market adds value

 

As you expand your own knowledge of your clients’ market base, you increase your value to them. Because of your knowledge of their competitors, your client will be miles ahead in their field. Think how that enriches the value of your offerings.

 

Strong project management adds value

 

Remember a time you had to work with someone who was disorganized? It was a mess. Things got lost, they didn’t get their work done and there was confusion even in the conversations you had. Huge amounts of time were wasted.

 

I’ve worked hard at my project management. I have a strong intake form that helps both my clients and me identify what is in place and what is missing that we need to develop. I developed a Coaching Call Prep Form that allows the client to report their weekly progress. It allows me to quickly tune in before a call to see where we left off and what we planned to do in the next call. I send them their weekly assignment right after each coaching call.

 

Strong project management keeps efficiency at a premium and saves both you and your client and money.

 

What your time is worth to satisfy your own financial objectives

 

This is not about anyone but you. What do YOU think you are worth? How does your financial math work out? How many hours do you need to spend with clients to meet your personal financial needs? How much time do you spend with marketing, with administration? How many hours are there that you want to work? How many do you not want to work? These are choices only you can make.

 

Do you just want to "get by?" Are you playing it "safe?" Or can you raise your vision and your expectations of what you would like to earn? Even if you are staying within your comfort zone at least move to the outer level and set your intention at least two steps beyond that. Growth is good. Higher expectations are good.

 

Giving wise counsel has more value than you can ever put a price on

 

My brain is worth more than my service. My brain things up fabulous ideas, it sees possibilities where others don’t, it recognizes the connection between one idea and another, it holds a vision of success for my clients.

 

What possible price can I put on that?

 

It is invaluable.

 

NEVER permit competitors, industry norms, or community norms to set YOUR prices.

 

Look at these intangibles. Give some thought to how much value they add beyond the time you spend with your clients. YOU decide what you are worth. Then find the kind of client or customer who has reason to accept your evaluation of that worth.

 

© 2008 Cara Lumen

Six Thoughtful Ways to Make Room for Change

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by Cara Lumen

 

My quest for a way to make room for change was prompted by the need to schedule more time to do copy writing for my clients. The first question was how much time do I schedule when I don’t know how much time it will take to do the job? In order to make room for change, I had to rethink what I already had in place.

 

1.  Rethink your own rules

 

I have used an Excel spread sheet to block off times for client appointments, creating new information products, writing client copy, writing and posting articles and working my business. I have been setting Mondays aside to work on expanding my own business. But maybe I should rethink that. Maybe Mondays are not the best day, maybe I need to choose Fridays instead. Maybe I have to spread my business development time over several days. I began to let go of what I had in place and began to rethink my own system.

 

2. Make use of your fritters

 

The first thing I noticed in creating my new self-schedule was that I like to watch The View on TV every day at 10 AM. Now frankly, 10 AM is too early for me to take a break and as I looked at my schedule I thought, "That could be a whole hour out of my work day. Unless…." I very much need to put more exercise in my life so guess what…I’m going to bend and stretch and move my body while I watch the intelligent women on The View. It’s a win-win solution.

 

I started tracking my "fritters" — those things I take time for that do not move me forward in my business or my work load. I began to look at why I was doing them – was I putting off something hard or did I simply need a change of tasks?

 

Not every time out is a fritter. I talk to my friend/ web designer partner every day. We talk about our lives, our families, our clients and our business decisions. Every conversation nourishes and balances me . It’s a meaningful pause in my productive day.

 

3. Get real about what’s NOT working

 

Just as I found a way to add another dimension to an hour of TV that would make it contribute to my life, I began to look at what’s NOT working.

 

It recently took me a long time to create an introductory email to a new client about an element of my services. I have now saved that in a New Client Start Up file and when another new client appeared I found that it was easy to adjust.

 

I have developed very strong intake forms that make starting with a new client easy and effective for both of us.. I have another intake form for gathering the information I need to write strong sales pages. And every time I have to write a lengthy explanation about something to one client, I create it as an article for my Magnetic Marketing Coaching Library so it’s ready for the next time that question is asked. I keep an eye out for information I am repeating that could be automated, even if it’s as simple as having a few often needed responses already written than only take a few minutes to adjust and send.

 

I need to keep myself clear from interruptions, particularly when I am writing copy. What are my choices? I could use my voice mail if a call comes in. I can look at my email at noon instead of first thing in the morning so I use my fresh, creative mind time to its best advantage. I could go to my desk earlier and get in an hour or two of uninterrupted time. I can set boundaries with my clients so we agree on a time to call rather than have them call me spontaneously.

 

I have options. I have choices. I can make changes.

 

4. Do the math – what do you need to attract

 

What does it take to create the income you need and want? How many clients? How many hours of copy writing? How many actual income-producing hours do you need to schedule into your week? Get that number in mind, hold that intention and make room for them in your weekly schedule.

 

Be clear about what is producing income. I may love writing articles and doing podcasts but I also need to be clear about how much income they are measurably generating and balance the time I spend on them accordingly.

 

If I want more copy writing assignments then I have to be certain my web site reflects that. That may mean additional keyword research, new copy, and setting up new intake systems so I can do the job efficiently and effectively.

 

Your job is to stay close to the money. Put your time into actual client/customer interaction. Farm out the administrative stuff if you need to. Stay active where you can most affect your business.

 

5. Re-think your system and be willing to change

 

Cluster your clients and pick specific session times to fill. Mine are 11, 1 and 3 PST on Wednesday, Thursday and Friday. That leaves me Mondays and Tuesdays plus other times to write copy for others, prepare talks, write more information products and work my own business.

 

A fellow copy writer who does ghost writing said he knows he has to write 1,000 words a day to finish a book in four months so he blocks off his entire morning. He doesn’t answer the phone, he doesn’t answer email, he just writes. His afternoon is more flexible. When his children come home he does his Dad thing but he often returns to work in the evening when his family activities have slowed down. I often fit in another two hours of work in the evening.

 

Create a schedule that works for you and your family.

 

6. Make a new plan and try it out – then schedule a time to check it again

 

Your plan is just a plan; it’s one way to do it. I always love it when the Universe hands me an unexpected opportunity. I lovingly rethink my whole system to accommodate the new invitation.

 

I also follow my moods. If I’m in the mood to devour a new business book I sit down and do it. If an article starts popping in I sit down and write it. If an idea shows up I stop and take time to write down enough about it so that I have captured its essence. I definitely allow for the creative muse.

 

Take one step at a time.  Get that never-ending "to-do" list out and schedule some of those things onto your calendar every week. Allow them to organically pop to the top. If they don’t get done in a reasonable length of time, take them off the list, they’re not going to happen..

 

My new plan feels great. It has given me new perspectives and new priorities. I’ll try this one out for awhile and then reexamine, rethink and recreate and make room for more change.

 

© 2008 Cara Lumen

 

Does Your Web Site Mean Business?

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by Cara Lumen

Remember brochures? Those colorful and expensive folded pamphlets that you hoped people would pick up and read. And maybe, just maybe they would call you? Do you remember folding, stamping, mailing, or putting them in holders at your booth? Brochures and flyers have their place, but if you are on the internet you must remember that your web site is not a brochure!!!!

 

It can be, of course, it can be a decorative internet presence that lets you say “You can go to my web site at ….” That is a placeholder that simply gives visitors a way to contact you.

 

But a web site should be and can be so much more.

 

Ask for Action-Action-Action

 

As an internet marketing coach I would never encourage you to settle for a brochure web site. If you are going to play on the internet, play for keeps! And that means creating a web site that is compelling and has a clear call to action.

 

What makes a web site compelling?

 

I’m an Attraction Marketer so I am aware of the instant connection that comes from the mere energy behind a web site. I certainly have come across web sites that make an immediate connection with me based on their energy alone. And I have had people tell me that coming to my web site feels like coming home. There is energy that reaches out even before the words and design make an impact.

 

Give them the vital information

 

As an Internet Marketer I believe in giving people the information they need to make an informed decision. I don’t scare them into buying, or yell at them with big fonts and loud yellow boxes, I approach them as a new acquaintance, someone who might be interested in what I offer provided I listen to what they need and truly try to stay in service.

 

Build a friendly relationship

 

As the content progresses I address their needs, not in a negative manner, but in a hopeful manner. Not “Are your painful knees wrecking your life?” but “How would it feel to be able to take a long walk in the woods again? I want to give them hope, a joyous expectation of what is possible, and then let them know how what I offer may be of service to them.

 

It’s like meeting someone new; you don’t move in with a hard sell, you get to know them by exchanging information. In fact, if you’re really good, you don’t sell anything at all, you simply express you passion and enthusiasm for what you do.

 

Ask for another “date”

 

So, if people only spend about a minute on your web site, how can you build a relationship? If they go away you’ll never see them again. But if you create an opt in offer that invites them to give you their email and name along with permission to email them again, you have made a prospective new friend. It means they are interested enough to explore your relationship a bit further.

 

If your web site does not have a compelling opt in offer it does not mean business. It is merely decorative.

 

If you are going to have a web site, put it to work for you. Create a strong opt in offer, write a mini-ecourse for your autoresponders, begin to collect those names. 80% of your sales will come from 20% of your list. Do the math. You have to have a list. And building a list takes time. You have to have a list of people who are interested enough in your work to want to hear more from you. That means you must have an opt in box on you website or you are wasting your time.

 

You must have a clear call to action

 

As big as the temptation is to tell everything you do to everyone who comes you must have only one clear call to action per page. In the case of your home page it must be your opt in box which must be placed in the upper right hand portion above the fold. All you want to do on your home page copy is tell them what you can do for them (not how you will do it),interest them enough in what you offer and entice them enough with your opt in offer, that they give you their name and email. One request. One call to action.

 

Do you see why a brochure approach is so weak? With a little effort, and an investment in a strong foundation like Easy Web Automation Shopping Cart that allows you to create compelling autoresponders and make relationship-building broadcasts to keep in touch and build trust you will have a web site that means business.

 

© 2008 Cara Lumen

 

 

 

It’s OK to Charge for Thinking….

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It’s really ok to charge for the time you spend thinking about and for your client, It took me a while to figure that out – until I realized that the time I spent studying the clients present material and position, letting the myriad of ideas that came to mind expand my vision for them, and then giving a lot of thought to the best direction for them to take was the most valuable aspect of my services.

And at one point I wasn’t charging for that!

I expect to include 15 minutes before and after a coaching call with the price of the call. I use the first 15 minutes to study their Coaching Call Prep Form to see what they have accomplished and what they want to talk about. That form also lists their homework for the past week so it is easy for both of us to keep moving forward. The 15 minutes after the call is spent in condensing my notes into the Coaching Call Prep Form for the next session.

Humm, let me think. Knowing that I spend an hour and a half per coaching call makes me wonder – am I charging enough? Perhaps not.

But it was when I started tracking the other times I spent planning for a client that I began to build a Planning Time & Review Charge into my proposals.

For instance, when it comes to web design I partner with Judy Stewart of www.jstewartdesigns.com. She’s the artist. I’m the content developer. But we may spend 30 minutes on the phone working out details of a design or copy placement for a client. Why should either one of us give that important time away for free.

Another client had a very complex site that he wanted to redo and I spent about an hour and a half studying his site, and figuring out the best site map navigation and plotting our strategy. I need to be certain I charge for that. It is after all, the core decision making process that will fuel our mutual success.

Don’t sell your brain power short

I’m selling my brain power – my creativity, my intelligence, my vast spectrum of knowledge and experience. I’m selling my ability to see the client’s vision and help her bring it into a tangible and profitable internet business. That’s worth something. In fact that’s worth a lot!

In your proposal build in special pricing for planning – your planning time. It takes time to read through a new client’s web site and get a picture of who they are and what they want. It takes time to update and track the decisions and planned actions. I have a very strong Client Intake form that I ask my clients to fill out before we begin. It takes time for me to read that and pull out the strategy we should pursue.

Put a price on your thinking

I have two types of pricing. One is for a coaching session. The other is for the time I spend writing copy, strengthening copy, doing research and designing their marketing strategy. I charge by the quarter hour and I list on the invoice exactly what I was doing – created site map, wrote copy for home page, etc.

Don’t give your ideas away for free

I also don’t give a free consultation. I have too many great ideas that will make money for my clients to give them away. I do have a free initial exploratory conversation to discover their needs and how I might best serve them. Then I write a proposal – a Scope of Action. This gives me time to look at the notes I took while I talked to them and personalize my proposal and plan exactly how I’d like to proceed and what the client can expect to accomplish and by when. I also send them my Magnetic Marketing Method Client Intake Form which gives me powerful information upon which to build our sessions.

It’s hard to predict how long we will work and I’m still working up the nerve to say “You need to work with me for six month.” I know I have to have ten sessions minimum to bring the content for a complete web site into readiness. I probably ought to make it 12. People usually want boundaries – an end in sight – an estimate for their budget.

I have several packages of varying lengths for coaching but I always add a price for my thinking time in my proposal. No one has every objected. My intelligence and creativity is the most valuable thing I offer and it’s worth every penny – or should I say every dollar!

It pays to get paid for thinking!